Shipping Policy

KORYM Toys ships worldwide from our facility in China. Every order is dispatched with tracking and in unbranded packaging.

Processing time

Orders are prepared and dispatched within 3-5 business days of payment. Dispatch can be delayed by public holidays at our shipping origin.

Shipping rates

We operate a single shipping method, Standard Shipping. Rates are charged in USD and calculated at checkout.

  • Orders of USD 99 or more: free shipping to every destination we serve.
  • Orders under USD 99, United States: USD 14.99.
  • Orders under USD 99, all other countries: USD 9.99.

Delivery times

United States: 3-15 business days after dispatch.
European countries: 7-20 business days after dispatch.
All other destinations: transit time varies with the carrier and with customs handling. A tracking number is issued for every order.

These figures are estimates, not guarantees. Customs inspection, carrier backlogs and local holidays can extend transit.

Where we ship

We currently ship to 41 countries and regions:

United States, Canada, Australia, New Zealand, Japan, South Korea, Hong Kong SAR, Singapore, Malaysia, Israel, United Arab Emirates, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

If your country is not listed, checkout will not accept the destination.

Restricted destinations

Due to import restrictions, we are unable to ship to Afghanistan, Pakistan, Jordan, Libya, Kosovo, and Iraq. If you are unsure about your location, contact support@korymtoys.com before ordering.

Duties and taxes

Import duties, taxes and customs charges are not included in the product price or the shipping rate. Where they apply they are the responsibility of the recipient and are collected by the carrier or by the local customs authority.

Packaging

All orders ship in plain outer packaging. There is no brand marking and no description of the contents on the outside of the parcel.

Address accuracy

Check your shipping address before you complete checkout. A parcel cannot be redirected once it has been dispatched. An order returned to us because of an incorrect or incomplete address can be reshipped once a new shipping charge has been paid.

Lost or delayed parcels

If tracking stops updating for an extended period, or the parcel appears to be lost, contact us with your order number and we will open an investigation with the carrier.

Contact

support@korymtoys.com